How fast can a Skylight Repair technician get to my home in Elmwood Park?+
For active leaks or storm damage, we prioritize Elmwood Park calls and typically have a crew on-site within a few hours. Standard inspections and estimates are usually scheduled within 24 to 48 hours, often sooner depending on our current route through Elmwood Park.
Will I get a written estimate before you begin?+
We give every Elmwood Park customer a detailed written estimate before any work begins. No hidden fees, no change-order surprises unless you ask us to add scope.
Is Big Toms Roofing a licensed roofing contractor?+
We hold an active NJ contractor license and full insurance coverage, and we'll provide proof of both on request — most Elmwood Park customers ask, and we expect that.
What happens if my roof is leaking right now?+
Our emergency line is staffed around the clock. If water is actively coming in, call +1-855-469-0306 first — we'll get a tarp and temporary fix in place fast, then schedule the permanent repair.
Can you help with my storm damage insurance claim?+
We regularly coordinate directly with insurance adjusters across Elmwood Park, NJ and provide the photo documentation and scope reports they need to process claims efficiently.
How many days will a reroof take at my Elmwood Park home?+
Most residential replacements in Elmwood Park take one to three days depending on roof size, pitch, and material, weather permitting. We'll give you a specific timeline in writing as part of your estimate.
What brands do you work with?+
Our Elmwood Park crews are certified for major shingle manufacturers as well as metal roofing and commercial membrane systems — we'll help you choose based on budget, home style, and how long you plan to stay in the house.
Is your workmanship guaranteed?+
Yes — we back our labor with a written workmanship guarantee, and manufacturer-certified installations qualify for extended material warranties as well.
Do you do pre-listing or pre-purchase roof inspections?+
Yes, we perform pre-purchase and pre-listing inspections throughout Elmwood Park with a written report and photos — useful for negotiations on either side of the transaction. Ask about current pricing when you call.
Are you only in Elmwood Park or do you cover nearby towns?+
Beyond Elmwood Park, our crews regularly service the surrounding Elmwood Park, NJ area. Call +1-855-469-0306 and we can confirm coverage for your specific address in seconds.
